Privacy Policy
Last updated: February 25, 2026
1. Introduction
At FrogFit, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our practices regarding your personal data.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Name and contact information (email address, phone number)
- Shipping and billing addresses
- Payment information (processed securely through Razorpay)
- Account credentials (managed through Clerk authentication)
2.2 Usage Information
We automatically collect information about how you interact with our website, including IP address, browser type, device information, pages visited, and time spent on pages.
2.3 Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Manage your account and provide customer support
- Send order confirmations, shipping updates, and transactional emails
- Improve our website, products, and services
- Send marketing communications (with your consent)
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Third-Party Services
4.1 Authentication (Clerk)
We use Clerk for user authentication and account management. Clerk processes your authentication data according to their privacy policy. Your account information is stored securely with Clerk.
4.2 Payment Processing (Razorpay)
Payment information is processed securely through Razorpay. We do not store your full payment card details on our servers. Razorpay handles all payment data according to their privacy and security standards.
4.3 Image Storage (Cloudinary)
Product images are stored and served through Cloudinary. This service helps optimize image delivery and improve website performance.
4.4 Other Services
We may use other third-party services for analytics, email delivery, and website functionality. These services have their own privacy policies governing the use of your information.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit (HTTPS/SSL)
- Secure authentication and access controls
- Regular security assessments and updates
- Limited access to personal data on a need-to-know basis
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve website functionality and user experience
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
7. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete personal data
- Request deletion of your personal data (subject to legal obligations)
- Object to processing of your personal data
- Request restriction of processing
- Data portability (receive your data in a structured format)
- Withdraw consent at any time (where processing is based on consent)
To exercise these rights, please contact us using the information provided in the Contact section below.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: frogfitindia@gmail.com
General Inquiries: Contact Form